Last Updated: March 6, 2026
This End User License Agreement ("Agreement") is a legal agreement between you ("User" or "you") and Klug ("we," "us," or "our") for the use of the Klug mobile application ("App"). By downloading, installing, or using the App, you agree to be bound by the terms of this Agreement.
If you do not agree to these terms, do not download, install, or use the App.
We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on a single mobile device that you own or control, solely for your personal, non-commercial use, subject to the terms of this Agreement.
You agree not to:
The App uses artificial intelligence to generate educational content, including but not limited to grammar explanations, vocabulary exercises, conversation responses, and pronunciation feedback. You acknowledge that:
The App uses a virtual currency system ("Credits") to access AI-powered features. Credits are:
You may purchase Credits through one-time in-app purchases ("Credit Packs"). The number of Credits and pricing for each pack are displayed in the App at the time of purchase.
The App offers auto-renewing subscription plans that provide a monthly allocation of Credits and may include additional benefits.
All payments are processed by Apple through the App Store. We do not directly collect, store, or process your payment information. All purchases are subject to Apple's terms and conditions.
The App, including all content, features, functionality, design, text, graphics, logos, icons, audio, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
User-generated content (such as conversation inputs and notes) remains your property. However, by using the App, you grant us a limited license to process your inputs as necessary to provide the App's services, including sending content to AI providers for generating responses.
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the App, you consent to the practices described in the Privacy Policy.
The App may integrate with third-party services, including AI providers and cloud services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services may be subject to their own terms and conditions.
We may terminate or suspend your access to the App at any time, without prior notice or liability, for any reason, including if you breach this Agreement. Upon termination:
You may terminate this Agreement at any time by deleting the App from your device and cancelling any active subscriptions.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the App or violation of this Agreement.
We reserve the right to modify this Agreement at any time. If we make material changes, we will notify you through the App or by other reasonable means. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Agreement.
This Agreement shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising under this Agreement shall be resolved in accordance with the dispute resolution mechanisms available under applicable law.
If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
This Agreement, together with the Privacy Policy and any other legal notices published by us in the App, constitutes the entire agreement between you and us regarding the App and supersedes all prior agreements and understandings.
If you have any questions about this Agreement, please use the "Report an Issue" feature in the app (Profile → Settings → Report an Issue) and select "General Feedback".